Privacy Policy

1. Introduction

Scalable Capital ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Policy sets out the types of information we may collect, how we use it, the legal bases for processing, and the choices available to you regarding your information.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with Scalable Capital:

• Contact information such as your name, email address, and phone number, when you submit an enquiry or request analysis.
• Account information such as login credentials, if you register for an account.
• Usage data including pages visited, time spent on the site, referral source, and interaction patterns, collected automatically via cookies and similar technologies.
• Device and technical data such as IP address, browser type, operating system, and device identifiers.
• Content you submit including documents, data sets, or other materials uploaded for analysis.
• Communications such as records of correspondence when you contact us for support.

3. How We Use Your Information

We use collected information for purposes that may include:

• Providing, operating, and maintaining our AI-driven analysis and decision-support services.
• Responding to enquiries, support requests, and other communications.
• Improving, personalising, and developing our website and service offerings.
• Monitoring usage and detecting, preventing, or addressing technical issues, fraud, or security incidents.
• Complying with legal obligations and enforcing our Terms of Service.
• Sending administrative or service-related communications, and, where you have consented, marketing communications.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: performance of a contract with you, your consent, compliance with a legal obligation, and our legitimate interests in operating and improving our services, provided such interests are not overridden by your data protection rights.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect usage information and improve site functionality. Cookies may be categorised as strictly necessary, functional, analytical, or marketing in nature. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our website.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations.
• Professional advisors such as legal or financial consultants, where necessary.
• Regulatory or legal authorities, where required to comply with applicable law, legal process, or governmental request.
• Business transfer parties, in connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.

7. International Data Transfers

Where information is transferred outside your country of residence, we aim to ensure that appropriate safeguards are in place, consistent with applicable data protection requirements. Specific transfer mechanisms will depend on the jurisdictions involved and should be confirmed with qualified legal counsel.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the nature of the information, the purpose of processing, and applicable legal or regulatory requirements.

9. Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request portability of your data in a structured, commonly used format.
• Withdraw consent, where processing is based on consent.
• Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date, and continued use of our website or services following such changes constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.

Quick Summary

This is a general overview only and does not replace the full Policy above.

• We collect contact, account, usage, and submitted content data.
• Information is used to provide and improve our analysis services.
• We do not sell personal data to third parties.
• You may have rights to access, correct, or delete your data.
• Reasonable security measures are applied, though no system is fully secure.